Unless otherwise specified, the terms of use of MrCall outlined in this section apply generally.
Additional terms of use or access conditions applicable in specific situations are expressly stated in this document.
To use the Service, the User may create an account by providing all required data and information accurately and completely.
It is not possible to use the Service without opening a User account.
Users are responsible for keeping their login credentials secure and confidential. They must choose a password with the highest level of security available on MrCall.
By creating an account, the User accepts full responsibility for all activities performed with their login credentials.
Users must immediately and unequivocally inform the Owner via the contact details provided in this document if they believe their personal information (e.g., User account, login credentials, or personal data) has been compromised, unlawfully disclosed, or stolen.
Registering a User account on MrCall is subject to the following conditions. By creating an account, the User confirms that they meet these requirements:
Users are free to close their accounts and stop using the Service at any time by following this procedure:
The Owner reserves the right to suspend or delete a User’s account at any time at its discretion and without notice, if it considers the account inappropriate, offensive, or in violation of these Terms.
Suspension or deletion of an account does not entitle the User to any compensation, refund, or indemnity.
If an account is suspended or deleted due to User misconduct, the User is still responsible for paying any applicable fees or charges.
Unless otherwise specified or clearly recognized, all content available on MrCall is owned by or provided by the Owner or its licensors.
The Owner takes the utmost care to ensure that the content available on MrCall does not violate applicable laws or third-party rights. However, achieving this goal is not always possible.
In such cases, without prejudice to any legally exercisable rights or claims, Users are requested to direct any complaints to the contact details specified in this document.
The Owner explicitly holds and reserves all intellectual property rights on the content.
Users are not authorized to use the content in any way that is not necessary or implied in the proper use of the Service.
Specifically, but without limitation, Users are prohibited from:
If explicitly stated on MrCall, Users are permitted to download, copy, and/or share certain content exclusively for personal, non-commercial purposes, provided that proper attribution is maintained and all relevant legal obligations required by the Owner are observed.
All restrictions and exceptions provided by copyright laws remain in effect.
Through MrCall, Users may access resources provided by third parties.
Users acknowledge and agree that the Owner has no control over such resources and is therefore not responsible for their content or availability.
The terms applicable to resources provided by third parties, including those related to any licensing rights on content, are determined by those third parties and governed by their respective terms and conditions or, if absent, by law.
MrCall and the Service may only be used for the purposes for which they are offered, in accordance with these Terms and applicable law.
It is the sole responsibility of the User to ensure that their use of MrCall and/or the Service does not violate laws, regulations, or third-party rights.
Therefore, the Owner reserves the right to take appropriate measures to protect its legitimate interests, including denying access to MrCall or the Service, terminating contracts, and reporting any questionable activity to the competent authorities (e.g., judicial or administrative authorities).
This applies whenever a User engages in or is suspected of engaging in:
Any intellectual or industrial property rights, as well as any other exclusive rights over the software or technology incorporated into or related to MrCall, are owned by the Owner and/or its licensors.
As long as the User complies with these Terms and notwithstanding any divergent provisions, the Owner grants Users a revocable, non-exclusive, non-transferable, and non-sublicensable license to use the software and/or technology integrated into the Service, solely for the scope and purpose of MrCall and its offered functionalities.
This license does not include any rights to:
The rights and licenses granted to the User immediately terminate in case of contract termination or expiration.
Some of the Products offered on MrCall as part of the Service require payment.
The applicable fees, duration, and conditions of sale for these Products are described in this section and in the relevant areas of MrCall.
To purchase these Products, the User must register or log in to MrCall.
Prices, descriptions, and availability of Products are specified in the respective sections of MrCall and may change without notice.
While MrCall presents its Products with the highest technical accuracy possible, representations (including visuals, graphics, colors, sounds) are for reference only and do not imply a guarantee regarding the purchased Product’s exact features.
The precise characteristics of each selected Product will be detailed during the purchase process.
Each step, from selecting the Product to placing an order, is part of the purchase process.
The process includes the following steps:
Placing an order entails the following:
All notifications related to the purchase process are sent to the email address provided by the User.
Before submitting an order, Users are clearly informed of all fees, taxes, and costs (including shipping fees, if applicable).
The prices on MrCall:
Details on accepted payment methods are shown during the purchase process.
Some payment methods may be subject to additional conditions or fees, as detailed on MrCall.
All payments are processed independently through third-party services.
If a payment fails or is rejected, the Owner is not obligated to fulfill the order. In such cases, the Owner may request the User to cover any resulting costs.
Certain MrCall Products must be purchased via third-party app stores (e.g., Apple App Store, Google Play). Users must follow the specific instructions provided by the respective app store.
Unless otherwise stated, app store purchases are also subject to the terms and conditions of the app store provider. These terms override any conflicting provisions in these Terms.
Users purchasing through third-party app stores should carefully read and accept the relevant terms and conditions before proceeding.
Until the full payment is received, the User does not acquire any rights to use the purchased Products.
Purchased services will be executed or made available within the timeframe indicated on MrCall or communicated before order submission.
Users may test MrCall or specific Products for a limited free trial period.
Unless canceled before the trial ends, the trial will automatically convert into a paid subscription.
A subscription grants Users continuous or periodic access to a Product.
The subscription type and cancellation policies are described below.
Paid subscriptions start on the date of the first payment received by the Owner.
Users may subscribe via their Apple ID through the MrCall Apple App Store page. By doing so, they acknowledge that:
This policy overrides any conflicting or divergent terms in this document.
Subscriptions can be canceled by:
Indefinite-term subscriptions may be canceled at any time by:
Cancellation takes effect 2 days after the Owner receives the request.
Users who are Consumers in the United Kingdom may be entitled to withdraw from online contracts (distance contracts) within 14 days, for any reason and without justification.
Non-Consumer Users cannot benefit from this right.
How to Cancel
If a User cancels after requesting service activation before the cancellation period expires, they must pay a proportional fee for the part of the service provided.
The User agrees to indemnify and hold harmless the Owner, its affiliates, officers, agents, co-brand owners, partners, and employees to the fullest extent permitted by law from any claims or demands, including but not limited to legal fees, brought by third parties due to or in connection with:
Except where otherwise stated and within the limits of applicable law, the Owner is not liable for any claims for compensation regarding MrCall.
This exclusion does not apply in cases of:
However, if damages are not caused by intentional misconduct or gross negligence, the Owner’s liability is limited to the foreseeable and typical damages at the time of contract conclusion.
Within these constraints, the Owner does not assume responsibility for:
For non-Consumer Users, the Owner’s maximum liability is limited to:
whichever is lower.
Users may report any disputes to the Owner, who will attempt to resolve them amicably.
Before taking legal action, Users are encouraged to contact the Owner via the details provided in this document.
Complaints should be submitted via email and include:
The Owner will respond within 2 business days of receiving the request.
European Consumers or those in Norway, Iceland, or Liechtenstein can use the European Commission’s online dispute resolution platform, available at:
Failure by the Owner to exercise legal rights or claims under these Terms does not constitute a waiver of such rights.
Any waiver must be explicitly stated in writing.
To ensure optimal service, the Owner reserves the right to:
In the event of permanent shutdown, the Owner will ensure:
The Service may also be unavailable due to unforeseeable events, such as:
Users are not allowed to reproduce, duplicate, sell, resell, or exploit MrCall or its Service in whole or in part without prior written permission from the Owner.
The processing of Users’ personal data is regulated by the MrCall Privacy Policy, which can be accessed within the platform.
Unless otherwise specified, all intellectual property rights related to MrCall (e.g., trademarks, copyrights, patents) are exclusively owned by the Owner or its licensors.
All logos, images, and names associated with MrCall remain the exclusive property of the Owner and are protected under international intellectual property laws.
The Owner reserves the right to modify these Terms at any time. If changes occur:
If the User does not accept the changes, they must stop using the Service and may terminate the Agreement.
Users may request a copy of the previous version of the Terms from the Owner.
The Owner reserves the right to transfer, assign, dispose of, or subcontract its rights and obligations under these Terms, ensuring Users’ legitimate interests are protected.
Users may not assign or transfer their rights under these Terms without prior written consent from the Owner.
For any communications regarding the use of MrCall, Users may contact the Owner via:
If any provision of these Terms is found to be invalid or unenforceable under applicable law:
These Terms are governed by the laws of the country where the Owner is established (Italy), regardless of conflict-of-law principles.
If the User’s country grants a higher level of consumer protection, those protections prevail.
Exclusive jurisdiction for any dispute related to these Terms rests with the courts of the Owner’s location (Italy).
This does not apply to European Consumers or those in the UK, Switzerland, Norway, or Iceland.
This Agreement remains valid until terminated by MrCall or the User.
Upon termination, the following provisions remain in effect:
