Ah, restaurants! They may only account for a mere 10% of our MrCall users, but they’re a vital sector to us nonetheless. After all, without them, where would we stuff our mouth with delicious food?
Our close collaborator, the Carbonara reservation system, can attest to our dedication to the HoReCa sector. And as if that weren’t enough, we even have some first-hand experience dealing with the trials and tribulations of restaurant operators. We’ve seen the long hours, the finicky customers, and the stress that comes with it all.
So we’ve gone ahead and studied how different restaurants make use of MrCall. Yes, you heard that right—we actually did some research. And what did we find, you ask? Well, keep reading and you shall see.
MrCall “reservation clerk”
In 50% of the restaurants under our umbrella, this life-changing assistant is nothing short of a real person answering the phone to take reservations. Brace yourselves for this highly complex, multi-step process:
Firstly, the caller will be greeted by MrCall’s soothing voice and given the option to either leave a message or confirm their booking. Should they choose the latter, MrCall will diligently take note of all the important details such as date, time and the number of people attending.
Next, MrCall will notify the restaurant through a variety of high-tech channels, such as the MrCall app (available on Android or iOS for free!), email (also free!) or if you’re feeling fancy, WhatsApp (for only €3.66 per month).
But wait, there’s more! For a small additional fee of €4.88 per month, MrCall can even send a WhatsApp message to the caller with the booking details, kindly reminding them that the booking is not yet confirmed.
Finally, the ball is back in the restaurant’s court to either call the customer back or send a pre-compiled message (that’s right, they don’t even have to type out the confirmation message themselves!) via the email/app notification. So easy, a caveman could do it!
Thank you, MrCall, for revolutionising the way we make restaurant reservations.
MrCall, the Lead Generator
Ah, the joys of missed calls – we’ve all been there. But fear not, dear restaurateurs! Enter MrCall, your trusty sidekick for lead generation. No longer shall those precious contacts be lost in the abyss of unanswered phone calls.
With MrCall, customers can leave a message to be relayed to the restaurant, along with a friendly reminder that reservations are preferred on the website. And for those technologically-challenged customers (shoutout to the 80-year-old lady who still calls to book a table), MrCall’s got your back – they’ll transcribe and send everything to the restaurant on your behalf.
And the best part? MrCall sends notifications to the restaurant via app, email, and Whatsapp, ensuring not a single lead slips through the cracks. And as the cherry on top, they even send the customer a Whatsapp with all the necessary instructions on how to make that coveted reservation.
So sit back, relax, and let MrCall do the heavy lifting for you. After all, why waste time and energy answering calls when you could be cooking up a storm in the kitchen?
MrCall, the Call Center Operator”
Ah, the remaining users of MrCall—those restaurant chains and customer service-centric eateries. They’re quite fancy, really. They have their own person just for answering the phone! How quaint.
MrCall, always the polite one, offers a warm welcome message asking for the caller’s name and reason for ringing up. During the receptionist’s shifts, MrCall even kindly gives a heads up that the call is about to be passed along to an actual human being. Fancy, fancy.
And of course, the call is added to a log file—who doesn’t love a good spreadsheet? The receptionist can mark down the outcome of the conversation and others can check in on it.
Now, when it comes to outside of working hours, MrCall doesn’t just sit there twiddling his virtual thumbs. No, no. He interacts with the caller like the polite AI he (or she) is and sends out notifications and WhatsApp messages as usual. Eventually, he’ll mark everything down in the call log for future reference. All in a day’s work for MrCall.
Remember!
Hot off the press: MrCall is expanding its linguistic horizons with English and Spanish! Claro que sí compañer@, you read that right!
MrCall, the non-stop phone answering machine, is always at your service, whether you’re too busy or too important to take the call yourself.
Need a helping hand with your business hours? MrCall can greet your callers with a cheery “open for business” or a stoic “closed for the day”. And if your caller is curious about the time, MrCall can whip out their Google My Business skills and report it back in a jiffy.
With their super-sleuthing capabilities, MrCall can tell if you’re a fresh newbie or a seasoned regular, and dish out the appropriate deets.
And if you’re feeling like old-school texting, don’t worry, MrCall’s got your back! It will shoot your caller an SMS
